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Service Interruption
During the Holiday season the City of Mississauga offices will be closed from 12:00 p.m. (Noon) on Monday, December 24, 2018 and will reopen Wednesday, January 2, 2019.
The last day to make an ePlans application will be December 19, 2018 at 5:00 p.m. Emergency permits will continue to be accepted at the Planning and Building Customer Service counter until 12:00 p.m. (Noon) on December 24, 2018.
You may continue to access your applications and respond to tasks in ePlans until 12:00 p.m. (Noon) on December 24, 2018.
All ePlans services and support will be unavailable from 12:00 p.m. (Noon) on December 24, 2018 until 8:00 a.m. on January 2, 2019.
Welcome to the City of Mississauga ePlans Service!
Online Requests
Submission of online request requires the applicant to complete the online form, pay an administrative fee (where applicable), upload plans and documents and complete the "Applicant Upload" task. Please read the Applicant Guide to familiarize yourself with the process.
Pre-Screening Timelines
City staff will begin Pre-screening the request only after the "Applicant Upload" task is completed. Your initial request may take from 3 to 5 business days to be pre-screened.
An incomplete submission delays the pre-screening process for everyone. Please read the Applicant Guide to familiarize yourself with the process.
Paper Submissions for Building Permits
The following building permit types are still available for paper submission at the counter - backwater valves, emergency plumbing repairs, sewer conversions, pre-zoning applications and occupancy prior to completion.
Help & Support
For help and support information, please refer to the following resources -
- Building Permit / Sign Permit / Certificate of Occupancy
- Pre-Application Meeting Request / Site Plan Approval
For assistance, please send an email to ePlans Support (eplans.techsupport@mississauga.ca).