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Welcome to the City of Mississauga ePlans Service!
ePlans Service Downtime & Upgrade Notice
Mississauga ePlans Service will not be available from Thursday, April 18 – 4:30 P.M. until Monday, April 22 – 7:00 A.M. due to scheduled site maintenance.
During this service downtime, ePlans service will be upgraded. With this upgrade, you will notice differences in terms of accepting tasks and viewing / responding to correction items (checklist items and change-marks) for new projects that you will submit after the upgrade.
To assist you with the transition, you are invited to attend one of the two presentations scheduled to highlight the new features.
Noel Ryan Auditorium
Mississauga Central Library (Ground Floor)
301 Burnhamthorpe Road West
Mississauga ON L5B 3Y3
Date & Time:
- Tuesday, April 16 - 11:00 A.M. to 1:00 P.M.
- Wednesday, April 17 - 2:00 P.M. to 4:00 P.M.
We encourage you to attend one of the scheduled presentations; however, if you are not able to attend, the help and support information will be revised and available to you for reference.
Internet Explorer Users – Install NEW ProjectDox Components
On or after April 22, 2019, all users accessing ePlans service using Internet Explorer browser must install NEW ProjectDox Components from the Mississauga ePlans Login Page. Administrative privileges are required on the computer to complete the installation.
No additional action is required for users accessing ePlans service using other browsers such as Edge, Chrome, Safari and FireFox.
Submission of online request requires the applicant to complete the online form, pay an administrative fee (where applicable), upload plans and documents and complete the "Applicant Upload" task. Please read the Applicant Guide to familiarize yourself with the process.
City staff will begin Pre-screening the request only after the "Applicant Upload" task is completed. Your initial request may take from 3 to 5 business days to be pre-screened.
An incomplete submission delays the pre-screening process for everyone. Please read the Applicant Guide to familiarize yourself with the process.
Paper Submissions for Building Permits
The following building permit types are still available for paper submission at the counter - backwater valves, emergency plumbing repairs, sewer conversions, pre-zoning applications and occupancy prior to completion.
Help & Support
For help and support information, please refer to the following resources -
- Building Permit / Sign Permit / Certificate of Occupancy
- Pre-Application Meeting Request / Site Plan Approval
For assistance, please send an email to ePlans Support (firstname.lastname@example.org).